Shipping Policy

Thank you for visiting aloemastercare.com. We are committed to providing excellent service, including reliable shipping of our Aloe Ferox-based beauty products worldwide.

Shipping Methods We primarily ship via FedEx and other reputable air mail carriers to ensure safe and timely delivery of your products. Shipping methods may vary depending on your location and the shipping option you select during checkout.

Processing Time

  • Orders are typically processed within 1-3 business days
  • Processing time may be extended during peak seasons or promotional periods
  • You will receive a tracking number via email once your order ships

Shipping Destinations We ship to most countries worldwide. Some restrictions may apply due to local customs regulations regarding beauty products.

Estimated Delivery Times

  • Domestic (within [your country]): 2-5 business days
  • International: 5-15 business days Note: Delivery times are estimates and may vary depending on destination and customs processing.

Shipping Rates Shipping costs are calculated based on:

  • Package weight
  • Destination
  • Selected shipping method Exact shipping costs will be displayed during checkout before payment is completed.

Free Shipping We offer free shipping on orders over [amount] to select destinations. This offer may vary by region and is subject to change.

International Orders

  • Import duties, taxes, and customs fees are not included in the shipping cost
  • These charges are the buyer’s responsibility
  • Please check your local customs regulations before ordering

Tracking Orders

  • A tracking number will be provided via email once your order ships
  • Track your package through our website or directly through the carrier’s website

Shipping Restrictions Some countries may have restrictions on importing beauty products. Please check your local regulations before placing an order.

Lost or Damaged Packages

  • We are not responsible for lost or stolen packages after delivery confirmation
  • Damaged items should be reported within 48 hours of receipt
  • Please retain all original packaging for claim purposes

Address Accuracy

  • Please ensure your shipping address is correct at checkout
  • We are not responsible for deliveries to incorrect addresses provided by customers
  • Address changes after order placement may incur additional fees

Contact Us For shipping-related questions, please contact our customer service: Email: info@aloemastercare.com Phone: +2711 708 6158 Hours: 09:00 – 17:00, Mon-Fri.

Policy Updates This shipping policy may be updated periodically. Please check back for the latest information.